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Dispatch Coordinator
Operations Centre · Full-time

Dispatch Coordinator

Run the dispatch board for an entire emirate — assigning jobs, balancing SLA risk, and being the friendly voice that customers actually want to hear.

Team
Operations Centre
Location
Dubai · HQ
Type
Full-time
Posted
1 days ago
Responsibilities

Responsibilities

  • Match technician skills to incoming jobs
  • Handle escalations from the call centre
  • Update customers proactively on ETA
  • Own daily KPI report for your zone
Requirements

Requirements

  • 3+ years dispatch or scheduling experience
  • Fluent English and Arabic
  • Comfortable in a fast operations environment
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