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Customer Success Lead
Customer Experience · Full-time
Customer Success Lead
Own the relationship with our top 50 enterprise AMC clients — quarterly business reviews, expansion conversations and the occasional crisis call.
Team
Customer Experience
Location
Abu Dhabi
Type
Full-time
Posted
9 days ago
Responsibilities
Responsibilities
- Drive renewal + expansion for assigned portfolio
- Run QBRs with property managers
- Liaise with Ops to fix recurring complaints
Requirements
Requirements
- 5+ years B2B customer success
- UAE network across property management
- Comfortable speaking to senior client stakeholders
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